Category Archives: Notes from the Field

Notes from the Field: KB298200 – The update is not applicable to your computer

Hello Reader,

In this “Notes from the Field” post we will look at a common Skype for Business error which you may encounter when installing a Skype for Business Front End for the first time.

As you can see from the image below we have encountered an error during the the deployment wizard when installing a Skype for Business Front End for the first time on a newly built Windows 2012 R2 Server.

After downloading KB298200 and attempting to install the required Windows Update the following error occurs;

In order to resolve this issue effectively we need to download the latest Skype for Business Server Cumulative Update. This error was resolved in Skype for Business Server cumulative update Janaury 2018. A good point of reference for all Skype for Business Server CU, head over to https://blogs.technet.microsoft.com/uclobby/2015/06/22/skype-for-business-2015-cumulative-update-list/ 

First of all, you will need to stop all Skype for Business Service and this can be done easily using the following PowerShell cmdlet:

Stop-CSWindowsService

Launch the Skype for Business Update Installer and click ‘Install Updates’

Once the installation has been completed you will be able to complete the deployment wizard process with a successful outcome.

Please Note: You will need to re-run the Skype for Business Update Installer to patch the rest of the Skype for Business services.

Regards

Author – Blogabout.Cloud