Understanding ProPlus Servicing Models

Office 365 ProPlus has adopted a servicing model for client updates, allowing new features, non-security updates, and security updates to be released on a regular basis, ensuring your users are always up to date with the latest functionality and improvements.

The client servicing model for Office 365 ProPlus provides options that allow organizations to manage the frequency at which features and updates are deployed using multiple release channels which can be configured for all users or a specific set of users within the organization allowing IT to manage update deployment.

Monthly Channel

The Monthly Channel is made available every month and is targetted to users that want the latest features and updates as soon as they are available.

The Semi-Annual Channel

The Semi-Annual Channel is made available every 6 months, in January/July and is best for organizations that don’t want to deploy the latest features of Office right away or that have a significant number of LOB applications, add-ins, or macros that need to be tested prior to broad deployment. This approach helps to avoid compatibility issues that can potentially stall deployments.

This channel has 18 months of support before the version will need to upgrade to the latest release of ProPlus.

The Semi-Annual Channel (Targeted)

The Semi-Annual Channel (Targeted) enables a group of early adopters who get the latest and greatest features four months in advance of a Semi-Annual release, allowing time for organizations to test the new features and updates. This is available every 6 months, in March and September.

This channel has 14 months of support before the version will need to upgrade to the latest release of ProPlus.

Below is a diagram about how the “Update Model” works.

The three primary Office 365 update channels, showing the relationship between the update channels and the release cadence

Check out my Office Pro Plus Tool Kit script designed to assist with testing and deployments.

https://github.com/TheWatcherNode/blogaboutcloud/blob/master/Get-OfficeProPlusToolKit.ps1

Regards,
The Author – Blogabout.Cloud

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