Autopilot – Provisioning information could not be located. Contact the customer IT admin to troubleshoot

I have recently been running into the following issue where using white-glove experience for Windows Autopilot. The error already occurs around the 14-minute mark when “Registering the device for mobile management”.

Device prepartion
Windows Autopilot Configuration

This issue is cause by multiple MDM enrollment applications defined within the Mobility (MDM and MAM) window within your Azure Active Directory

Once I had remove Microsoft Intune Enrolment, Windows Autopilot provisioing was able to successful complete.

The Author – Blogabout.Cloud

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